Let's Build Your
Supply Program
Whether you need a bulk quote, want to set up a rolling replenishment schedule, or just have questions — we respond within one business day.
Volume Pricing
Get custom quotes for pallet and container quantities. We'll beat your current supplier.
Replenishment Programs
Set up scheduled deliveries aligned to your consumption. Never run out of supply.
General Inquiry
Product specs, order questions, or anything else — we're here to help.
Why Partner With Phoenix Global
We're not just a vendor — we're a supply partner built for operations that move volume. Here's what you can expect.
Response Within 24 Hours
Every inquiry gets a personal response from our team — not an autoresponder.
Dedicated Account Support
High-volume accounts get a named contact who knows your operation and order history.
Transparent Pricing
No hidden fees, no bait-and-switch. Container-direct pricing that stays consistent.
Flexible Delivery
From single pallets to full containers — delivery scheduled around your operation.
Send Us a Message
Fill out the form below and we'll get back to you within one business day.
How We Use Your Phone Number & Email
When you contact Phoenix Global LDC or place an order, we use the details you provide to respond to your inquiry, process and support your orders, and communicate with you as described below. We never sell your information, and consent to marketing messages is never a condition of any purchase.
- Email. We send transactional messages such as order and shipping confirmations, quotes, and account notices. With your consent, we may also send occasional product news and promotional offers — you can unsubscribe at any time using the link in any marketing email.
- SMS / text messaging. If you provide a mobile number and opt in (via the checkbox above or at checkout), we send recurring automated text messages from our toll-free line (888) 897-6768 — order and account updates and occasional offers. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for assistance. Opting out of texts does not affect your ability to place orders or receive service by email.
- Consent (CASL & Loi 25). Marketing messages are sent only with your express consent, as required by Canada’s Anti-Spam Legislation (CASL) and Quebec’s Loi 25. Every message identifies Phoenix Global LDC and includes a simple way to withdraw consent.
Full details are in our Privacy Policy and Terms & Conditions. Phoenix Global LDC · 400-6500 aut. Félix-Leclerc, Pointe-Claire (Québec) H9R 0A5, Canada.
Common Questions
What's the minimum order?
No minimums for DTC orders. For custom volume pricing, we typically quote at pallet quantities and up.
How fast do you ship?
In-stock items ship within 24 hours. Container orders are scheduled based on your replenishment cadence.
Can I get samples?
Yes — reach out through the form and we'll send product samples so you can test before committing to volume.
Do you offer net terms?
We offer Net 30 terms for qualified accounts. Mention it in your message and we'll discuss during onboarding.